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ARC Fitness Club Terms & Conditions
 

Last Updated: July 2026

These Terms & Conditions apply to all members, day pass holders, class participants, visitors and customers using ARC Fitness Club facilities, services, classes, recovery facilities, website, mobile app and booking systems.

By purchasing a membership, booking a class, purchasing a day pass or entering ARC Fitness Club, you agree to these Terms & Conditions.

 

1. Eligibility & Participation
 

ARC Fitness Club is available to individuals aged 16 years and over.

By using our facilities, you confirm that:

  • You are at least 16 years of age.

  • The information you provide is accurate and complete.

  • You are responsible for ensuring you are physically capable of participating in exercise and fitness activities.

  • You will seek medical advice before participating if you have any concerns regarding your health or fitness to exercise.

ARC Fitness Club reserves the right to request proof of age or identification where necessary.

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2. Health Commitment & Participation Waiver
 

Exercise, strength training, cardiovascular training, functional fitness, group exercise classes, personal training and recovery facilities involve inherent risks. These risks may include, but are not limited to:
 

  • Muscle strains

  • Sprains

  • Falls

  • Physical injury

  • Illness

  • Serious injury

  • Death in rare circumstances
     

By participating in any activity at ARC Fitness Club, you acknowledge and voluntarily accept all risks associated with participation.

You agree that:
 

  • You are responsible for monitoring your own physical condition.

  • You will not participate in activities if advised against doing so by a qualified medical professional.

  • You will immediately stop exercising and seek assistance if you experience pain, dizziness, illness or discomfort.
     

To the fullest extent permitted by law, ARC Fitness Club shall not be liable for injury, illness, loss or damage arising from participation in activities or use of facilities except where liability cannot legally be excluded.

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3. Sauna & Recovery Facilities
 

Sauna facilities are available to individuals aged 16 years and over.

Sauna facilities are used entirely at your own risk.

Individuals who are pregnant or who have cardiovascular conditions, high blood pressure, respiratory conditions or any other medical concerns should seek advice from a qualified medical professional before use.

ARC Fitness Club accepts no responsibility for adverse effects resulting from sauna use where participants have chosen to use facilities against medical advice.

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4. Club Access & Biometric Entry
 

ARC Fitness Club uses biometric fingerprint access systems to facilitate secure entry to the club.

Members consent to the collection and storage of fingerprint data solely for the purpose of controlling access to club facilities.

Fingerprint information is stored securely and processed in accordance with applicable data protection legislation and our Privacy Policy.

Memberships are personal to the named member and must not be shared, transferred or used by any other person.

Day pass users and non-members attending classes will be granted access by a member of staff.

Unauthorised access, misuse of access credentials or allowing another individual to enter using your membership may result in immediate suspension or termination.

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5. Classes & Bookings
 

Class spaces are allocated on a first-come, first-served basis.

Bookings may be cancelled or rescheduled up to 24 hours before the scheduled start time through the booking system.

Failure to attend a booked class without cancelling within the permitted timeframe may result in the loss of that booking, session or class entitlement.
 

ARC Fitness Club reserves the right to:

  • Amend class schedules

  • Change instructors

  • Alter class capacities

  • Cancel classes where necessary
     

Where possible, reasonable notice will be provided.

 

6. Day Passes
 

Day passes are non-refundable and non-transferable.

A day pass provides access to designated facilities for one calendar day only.

Day passes include access to sauna facilities where available and operational.

ARC Fitness Club reserves the right to refuse entry where operational capacity limits have been reached or where an individual fails to comply with club rules.

 

7. Memberships
 

Memberships are subject to both these Terms & Conditions and any specific membership plan purchased through ARC Fitness Club.

Memberships are personal to the named member and may not be shared, transferred or used by any other individual.

Members are responsible for ensuring that all account information, contact details and payment information remain accurate and up to date.

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Membership Payments

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Membership fees are payable in advance and will be collected automatically using the payment method provided at the time of purchase.

Members are responsible for ensuring sufficient funds are available on the scheduled payment date.

Membership fees are non-refundable except where required by law.

ARC Fitness Club reserves the right to amend membership pricing from time to time. Where applicable, reasonable notice will be provided before any pricing changes take effect.

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Failed Payments

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If a membership payment fails, the member will be granted a 3-day grace period to rectify the missed payment.

During this period, ARC Fitness Club reserves the right to restrict access to certain services and facilities.

If payment remains outstanding after the grace period:

  • Membership access may be suspended.

  • Existing bookings may be cancelled.

  • Access to classes, facilities and member services may be restricted.

  • Club entry may be refused until payment has been successfully received.

Any outstanding membership fees remain payable.

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Membership Cancellation

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Members may cancel their membership at any time by submitting a Membership Cancellation Request through the official ARC Fitness Club cancellation process.

A minimum of one month’s notice is required.

Membership fees will continue to be payable throughout the notice period.

Cancellation requests submitted through direct debit providers, banks or payment processors alone shall not be considered valid notice unless also submitted directly to ARC Fitness Club.

Memberships remain active and chargeable until the notice period has expired.

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Membership Freezes

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ARC Fitness Club does not offer membership freezes, pauses or temporary suspensions.

Members wishing to end their membership must follow the cancellation procedure outlined above.

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Membership Access

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Memberships provide access only to the facilities, services and benefits included within the specific membership purchased.

Access rights, class entitlements and facility usage may vary between membership types.

ARC Fitness Club reserves the right to amend membership benefits, services, opening hours and facility availability where reasonably necessary for operational purposes.

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Membership Suspension & Termination

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ARC Fitness Club reserves the right to suspend or terminate any membership where:

  • Membership fees remain unpaid.

  • Membership access is shared with another individual.

  • Club rules are repeatedly breached.

  • A member engages in abusive, threatening, dangerous or inappropriate behaviour.

  • A member causes damage to club property or equipment.

  • A member places staff, visitors or other members at risk.

Where a membership is terminated due to a breach of these Terms & Conditions, refunds will not normally be provided.

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Class Passes & Class Memberships

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Class Passes and Class Memberships provide access only to the classes, sessions and booking entitlements included within the specific plan purchased. Class Passes, class credits and class memberships are personal to the named customer and may not be shared, transferred, resold or used by any other individual. Where a class membership includes a limited number of monthly sessions, unused sessions do not roll over into future billing periods and will expire at the end of the applicable membership cycle.

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Class bookings are subject to availability and are allocated on a first-come, first-served basis.

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Customers are responsible for managing their bookings through the ARC Fitness Club booking system, website or mobile app.

Failure to attend a booked class without cancelling within the required notice period may result in the loss of that class entitlement.

Class schedules, instructors, session formats and availability may change from time to time. ARC Fitness Club reserves the right to amend, reschedule or cancel classes where reasonably necessary for operational purposes.

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Class memberships do not include access to gym facilities, recovery facilities, sauna facilities, cold plunge facilities or any other services unless expressly stated within the purchased plan.

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Membership fees, class pass fees and class pack purchases are non-refundable except where required by law.

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8. Payments
 

All purchases made through ARC Fitness Club are non-refundable unless otherwise required by law.

Membership fees, class packs, day passes and other services must be paid in accordance with the pricing and payment terms in place at the time of purchase.

ARC Fitness Club reserves the right to amend pricing at any time.


 

9. Photography, Filming & Marketing
 

Photography and videography may take place within ARC Fitness Club for promotional, marketing, educational and social media purposes.

By entering the club, you acknowledge that incidental inclusion within photographs, videos or marketing content may occur.

Whilst reasonable efforts will be made to avoid unnecessary focus on individuals without consent, ARC Fitness Club reserves the right to use imagery and footage captured within the facility for legitimate promotional and business purposes.

Members and visitors should be aware that content creators, coaches, photographers and marketing personnel may be capturing content within the club from time to time.


 

10. CCTV
 

For the safety and security of members, visitors, staff and property, CCTV monitoring operates throughout parts of the facility.

Recorded footage may be used for:
 

  • Security purposes

  • Incident investigation

  • Crime prevention

  • Health and safety compliance

  • Protection of staff, members and visitors
     

Further information is available within our Privacy Policy.

 

11. Personal Belongings
 

Members and visitors remain responsible for their own belongings at all times.

ARC Fitness Club accepts no responsibility for the loss, theft or damage of personal belongings brought onto club premises.

Lockers, where provided, are used entirely at the user’s own risk.

 

12. Club Rules & Etiquette
 

To maintain a safe, welcoming and professional environment, all members and visitors must:
 

  • Treat staff and fellow members with respect.

  • Wear appropriate gym clothing and footwear.

  • Return equipment after use.

  • Use equipment only for its intended purpose.

  • Follow instructions provided by ARC Fitness Club staff.

  • Respect the privacy and enjoyment of other users.

  • Keep facilities clean and tidy.
     

The following are prohibited:
 

  • Harassment or abuse of staff or members.

  • Threatening or intimidating behaviour.

  • Dangerous conduct.

  • Deliberate damage to equipment or property.

  • Illegal activity.

  • Sharing memberships or access privileges.

  • Bringing unauthorised guests into the facility.

  • Entering restricted areas.

     

13. Personal Training & Coaching
 

Any personal training, coaching or instruction provided within ARC Fitness Club must be authorised by ARC Fitness Club.

Unauthorised coaching, instruction, commercial activity or solicitation within the facility is prohibited unless approved by management.

 

14. Club Closures & Maintenance
 

ARC Fitness Club may occasionally need to restrict access to facilities or services due to:
 

  • Planned maintenance

  • Repairs

  • Equipment replacement

  • Cleaning

  • Health and safety requirements

  • Emergencies

  • Circumstances beyond our reasonable control
     

Such closures shall not normally give rise to compensation, refunds, credits or membership extensions.

 

15. Suspension & Termination Of Access
 

ARC Fitness Club reserves the right to suspend, restrict or terminate access without refund where an individual:
 

  • Breaches these Terms & Conditions.

  • Fails to comply with club policies.

  • Engages in abusive, threatening or inappropriate behaviour.

  • Causes damage to property or equipment.

  • Places staff, members or visitors at risk.

  • Shares membership access or gains unauthorised entry.

  • Fails to meet payment obligations where applicable.
     

Decisions regarding suspension or termination are made at the sole discretion of ARC Fitness Club.

 

16. Emergency Situations
 

In the event of illness, injury or a medical emergency occurring within the facility, ARC Fitness Club staff may contact emergency services or seek medical assistance where reasonably necessary.

By using the facility, you consent to staff taking reasonable action in emergency situations.

 

17. Limitation Of Liability
 

Nothing within these Terms & Conditions excludes or limits liability where such exclusion is prohibited by law.

To the fullest extent permitted by law, ARC Fitness Club shall not be liable for indirect, consequential or economic loss arising from the use of its facilities, services or equipment.

All facilities, equipment, classes and recovery services are used at the individual’s own risk.

 

Contact Information
 

ARC Fitness Club
33 Viking Road
Airdrie
ML6 9SE

Email: enquiries@arcfitnessclub.com

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