Privacy Policy
ARC Fitness Club
33 Viking Road, Airdrie, ML6 9SE
Email: enquiries@arcfitnessclub.com
Last Updated: July 2026
ARC Fitness Club is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal data when you use our facilities, website, mobile app, booking systems, memberships and services.
By using ARC Fitness Club services, you acknowledge and agree to the practices described in this Privacy Policy.
1. Who We Are
ARC Fitness Club is the data controller responsible for the personal information collected through our website, mobile application, memberships, bookings and club facilities.
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Email: enquiries@arcfitnessclub.com
Address:
ARC Fitness Club
33 Viking Road
Airdrie
ML6 9SE
2. Information We Collect
We may collect and process the following information:
Personal Information
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First name and surname
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Date of birth
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Email address
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Telephone number
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Postal address (where provided)
Membership Information
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Membership type
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Membership status
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Membership start date
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Booking history
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Attendance history
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Payment history
Health Information
Where voluntarily provided by you:
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Medical conditions
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Injuries
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Health concerns relevant to exercise participation
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Emergency contact details
Health information is only collected where necessary to help us provide services safely.
Payment Information
Payments are processed through secure third-party payment providers.
ARC Fitness Club does not store your full card details.
Biometric Information
For members using biometric access systems, we collect and store fingerprint data solely for the purpose of controlling access to club facilities.
Biometric information is stored securely and is not used for any other purpose.
Technical Information
When using our website or app, we may collect:
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Device information
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Browser information
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IP address
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Usage information
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Cookies and similar technologies
3. How We Use Your Information
We use personal information to:
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Manage memberships
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Process payments
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Deliver services
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Manage class bookings
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Manage day passes
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Provide customer support
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Verify identity
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Control facility access
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Maintain security
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Improve our services
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Communicate important information regarding your account
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Comply with legal obligations
4. Marketing Communications
With your consent, we may send:
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Membership updates
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Promotional offers
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Club news
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Service announcements
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Event information
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Marketing communications
You may unsubscribe from marketing communications at any time using the unsubscribe link included within our emails or by contacting us directly.
Service-related communications relating to your membership, bookings or account may still be sent where necessary.
5. Photography & Videography
Photography and videography may take place within ARC Fitness Club for promotional, marketing, educational and social media purposes.
By entering ARC Fitness Club, you acknowledge that incidental inclusion within photographs or video content may occur.
Whilst reasonable efforts will be made to avoid unnecessary focus on individuals without consent, footage and imagery captured within the facility may be used in:
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Social media content
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Marketing materials
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Advertising campaigns
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Website content
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Promotional publications
If you have concerns regarding imagery containing you, please contact a member of staff.
6. CCTV Monitoring
ARC Fitness Club operates CCTV systems throughout parts of the facility for:
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Security
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Crime prevention
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Incident investigation
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Health and safety purposes
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Protection of staff, members and visitors
CCTV footage may be retained for a reasonable period and accessed only where necessary for legitimate business, security or legal purposes.
7. Biometric Access Systems
ARC Fitness Club uses biometric fingerprint access systems to facilitate secure entry to the club.
Fingerprint data is collected solely for access control purposes.
We do not sell, share or use biometric data for advertising, profiling or unrelated purposes.
Biometric information is stored securely and access is restricted to authorised personnel and service providers where necessary.
Where your membership ends, biometric information will be removed in accordance with our retention procedures and applicable legal requirements.
8. Sharing Information
We may share personal information with trusted third parties where necessary to operate our services, including:
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Payment providers
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Membership management platforms
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Booking systems
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Email service providers
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IT and hosting providers
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Professional advisers
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Regulatory authorities where required by law
We do not sell your personal information to third parties.
9. Data Security
ARC Fitness Club takes appropriate technical and organisational measures to protect personal information against:
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Unauthorised access
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Loss
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Misuse
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Alteration
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Disclosure
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Destruction
Whilst we take reasonable steps to safeguard information, no method of transmission or storage can be guaranteed as completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
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Provide services
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Fulfil contractual obligations
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Meet legal requirements
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Resolve disputes
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Enforce agreements
Retention periods may vary depending on the type of information and applicable legal obligations.
11. Your Rights
Subject to applicable law, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of personal information
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Restrict processing
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Object to processing
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Withdraw consent where consent is relied upon
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Request transfer of your information where applicable
Requests can be made by contacting:
12. Cookies
Our website may use cookies and similar technologies to improve user experience and understand how visitors use our website.
Cookies may be used to:
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Maintain website functionality
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Remember preferences
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Analyse website performance
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Improve services
You may manage cookie preferences through your browser settings.
13. Third-Party Services
ARC Fitness Club may use third-party services including payment providers, booking systems, mobile applications and analytics tools.
These services may have their own privacy policies and terms which we encourage you to review.
14. Children’s Privacy
ARC Fitness Club services are intended for individuals aged 16 years and over. We do not knowingly collect personal information from individuals under the age of 16.
If we become aware that personal information has been collected from a person under 16 without appropriate consent, we will take reasonable steps to remove the information.
15. Changes To This Privacy Policy
ARC Fitness Club reserves the right to update this Privacy Policy from time to time.
Any changes will be published on our website and will become effective immediately upon publication unless otherwise stated.
16. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
ARC Fitness Club
33 Viking Road
Airdrie
ML6 9SE
Email: enquiries@arcfitnessclub.com